Menu

All orders placed before 1:00 PM Central Standard Time will be ready and shipped out the same day. Southern Reel Outfitters also fulfills and ships orders directly from manufacturers. These items ship depending on manufacturers shipping details. Please refer to their product pages to see their average lead time for shipping. If you need any order in a fast manner, please email us or call us at 1-844-322-4866. We will make the necessary arrangements to get your order to you as soon as possible.

 

Free ground shipping on any order over $75.00*

$8 Standard Shipping*

  • Standard shipping rate on any order under $75.00.
  • Orders must have weight of 10 lb. or less.
  • Orders with weight above 10 lb. will differ in shipping cost.
  •            *Please refer to details below.

$12 Priority Shipping*

  • Priority shipping ranges from 1-3 business days.
  • Priority Shipping estimated transit & delivery time varies from your location.
  • Orders must have weight of 10 lb. or less.
  • Orders with weight above 5 lb. will differ in shipping cost.          *Please refer to details below.

    $35 Overnight Shipping*

    • Does not include overnight Saturday delivery, Additional charges will apply.
    • Orders must have weight of 5 lb. or less.
    • All orders requiring more than one package will include an additional shipping cost per package.
    • Orders with weight above 5 lb. will differ in shipping cost.
    •           *Please refer to details below.


    *Shipping Exclusions

    Some Items are excluded from the above blanket shipping rate and policies. Items that may require additional shipping charges may include but are not specifically limited to: rods, storage boxes, tackle bags, items considered oversized or heavy items.  Prior to assessing any additional charges or change of shipping rates Southern Reel Outfitters will contact the customer.

    Regards to limited time offer shipping rates available:

    • Contiguous U.S. states only.
    • Does not include Saturday delivery.
    • Does not apply to past purchases.
    • Sale items do not count towards the free shipping offer.

     

    Transit Zones & Time


    Shipping Costs

    • Standard Shipping $8.00
    • Priority Shipping $10.00
    • Expedited Shipping $35.00   Street Addresses Only for Expedited Shipping.

     

    US National Holidays and Express Shipping

    Southern Reel Outfitters cannot ship packages on days that are US national holidays. The following dates are affected.

    • Thursday, November 26 (Thanksgiving Day)
    • Thursday, December 24 (Christmas Eve)
    • Friday, December 25 (Christmas Day)
    • Friday, January 1 (New Year's Day 2016)
    • Monday, February 15 (President's Day)
    • Monday, May 30 (Memorial Day)
    • Monday, July 4 (Independence Day)
    • Monday, September 5 (Labor Day)
    • Thursday, November 24 (Thanksgiving Day)
    • Saturday, December 24 (Christmas Eve)
    • Sunday, December 25 (Christmas Day)
    • Sunday, January 1 (New Year's Day 2017)

     

    Can I change/add to my order after it has been submitted?

    We begin processing your order as soon as you submit it. Changes may  be made if your order has not been processed for shipment to go out. If you have any questions regarding your order after placing your order, please contact us as soon as possible at 1-844-322-4866 for quick assistance and we will do our best to accommodate your needs.


    Will I receive an order confirmation or tracking information?

    We will email your order receipt to email provided during checkout immediately after order submission. Emailed shipment updates will be sent in duration of shipment delivery.  If you do not receive an email following order submission, please email or call us at 1-844-322-4866 to further assist you with your order.

    Customer Service

    If your questions were not answered above or need assistance, please email or call us at 1-844-322-4866 to better help you with any inquiry.


    Sales Tax Information

    Southern Reel Outfitters is registered to do business and required to collect and pay sales tax on all merchandise purchased in Arkansas.


    Gift Cards

    We do not charge sales tax on gift cards. Appropriate tax is charged at the time and place of the gift card’s end use.

    Please keep record of your order number and emailed receipt for any inquiries regarding your order for us to better assist you if needed.

     

     

    Returns & Exchanges

    Need to return an item for an exchange or refund?
    Included with each order is an invoice with return instructions on the back. Please call us 1-844-322-4866 , or email and to further assist you. We will provide you the Return & Exchange form. Please include your order number, name, address and daytime phone number. Also include a brief summary explaining why you are returning the item and whether you would like a refund or an exchange for another item.

    Southern Reel Outfitters will gladly accept all returns on an inspection basis only.

    • All returned merchandise must be in original packaging, unopened and un-used.
    • Rods and reels that are covered by the manufacturer's warranty should be returned to the manufacturer for replacement or repair after 60 days. Please refer to manufacturer’s return policy for further information.
    • Items not covered by the manufacturer's warranty may be returned (with order summary) on an inspection basis only.
    • Items purchased online may be returned in person to Southern Reel Outfitters retail store.
    • If you are requesting a refund, the refund will be issued in the same method of payment that was used to purchase the merchandise.


    Return Address:
    Southern Reel Outfitters
    Attn: Returns
    14908 Cantrell Road
    Little Rock, AR 72223

    Join our Mailing List