SHIPPING & RETURNS
All orders will be shipped the following business day after the order was placed. If you need any order in a fast manner, please E-Mail or call us at 501-224-6160. We will make the necessary arrangements to get your order to you as soon as possible.
Free ground shipping on orders $75 or more!
$4.99 Standard Shipping* (Arkansas Only)
$5.99 Standard Shipping* (Outside the state of Arkansas)
- Standard shipping rate on any order under $75.00.
- Orders must have weight of 5 lb. or less.
- Shipping Exclusions Apply*
$9.99 Priority Shipping*
- Priority shipping ranges from 1-3 business days.
- Priority Shipping estimated transit & delivery time varies from your location.
- Shipping Exclusions Apply*
Overnight Shipping - Call for a Quote 501-224-6160
*Shipping Exclusions
Some Items are excluded from the above blanket shipping rate and policies.
Due to dimension and weight limitations assessed by UPS, orders made with an extraordinary amount of weight or large dimensions may be subject to a freight charge. Items that may require additional shipping charges may include but are not specifically limited to: rods, storage boxes, tackle bags, items considered oversized or heavy items.
Please call 501-224-6160 or E-Mail if you think your order might fall into this category.
Regards to limited time offer shipping rates available:
- Contiguous U.S. states only.
- Does not include Saturday delivery.
- Does not apply to past purchases.
Transit Zones & Time
Shipping Costs
- Standard Shipping $4.99 (Arkansas Only)
- Standard Shipping $5.99 (Outside Arkansas)
- Priority Shipping $9.99
- Expedited Shipping Please call us for a quote.
US National Holidays and Express Shipping
Southern Reel Outfitters cannot ship packages on days that are US national holidays. The following dates are affected.
- January 1 (New Year's Day 2023)
- February 19 (President's Day)
- May 27 (Memorial Day)
- July 4 (Independence Day)
- September 2 (Labor Day)
- November 28 (Thanksgiving Day)
- December 24 (Christmas Eve)
- December 25 (Christmas Day)
- January 1 (New Year's Day 2024)
Can I change/add to my order after it has been submitted?
We begin processing your order as soon as you submit it. Changes may be made if your order has not been processed for shipment to go out. If you have any questions regarding your order after placing your order, please contact us as soon as possible at 501-224-6160 for quick assistance and we will do our best to accommodate your needs.
Will I receive an order confirmation or tracking information?
We will email your order receipt to the email provided during checkout immediately after order submission. Emailed shipment updates will be sent in duration of shipment delivery. If you do not receive an email following your order submission, please email E-Mail or call us at 501-224-6160 to further assist you with your order.
Customer Service
If your questions were not answered above or you need more assistance, please E-Mail or call us at 501-224-6160 to better help you with any inquiry.
Sales Tax Information
Southern Reel Outfitters is registered to do business and required to collect and pay sales tax on all merchandise purchased in Arkansas.
Gift Cards
We do not charge sales tax on gift cards. Appropriate tax is charged at the time and place of the gift card’s end use.
Please keep record of your order number and emailed receipt for any inquiries regarding your order for us to better assist you if needed.
Returns & Exchanges
ALL SALE ITEMS ARE FINAL. No Returns or Exchanges on Sale Merchandise.
Southern Reel Outfitters will gladly accept all returns on an inspection basis only.
- All returned merchandise must be in original packaging, unopened and un-used.
- Rods and reels that are covered by the manufacturer's warranty should be returned to the manufacturer for replacement or repair after 60 days. Please refer to manufacturer’s return policy for further information.
- Items not covered by the manufacturer's warranty may be returned (with order summary) on an inspection basis only.
- Items purchased online may be returned in person to Southern Reel Outfitters retail store.
- If you are requesting a refund, the refund will be issued in the same method of payment that was used to purchase the merchandise.
Return Address:
Southern Reel Outfitters
Attn: Returns
12006 I-30 Frontage Rd
Little Rock, AR 72210
